Job Responsibilities

• Ticketing and Sales Operations
  • Oversee ticketing operations for concerts and events, including ticket configuration, sales monitoring, reporting, and troubleshooting.
  • Work closely with the marketing and programming teams to support ticket sales campaigns and optimise attendance.
  • Manage ticketing platforms to ensure a seamless customer journey across online and on-site sales.
  • Support collaboration with corporate, community, and cultural partners on ticketing initiatives and promotions.
  • Perform front-of-house duty at concerts and events (to ensure smooth audience operations.
  • Drive and manage group ticket bookings with educational institutions, arts groups and community organisations to meet ticket revenue goals

• Friends of SCO (FSCO) Membership
  • Develop and implement strategies to grow, engage, and retain FSCO members.
  • Plan and manage membership programmes, including member-exclusive events, benefits, and communications.
  • Oversee membership registrations, renewals, and patron relationship management.
  • Track and analyse membership data and engagement metrics to strengthen audience loyalty

• Customer Experience
  • Manage customer enquiries and post-concert feedback
  • Ensure high standards of service, responsiveness and audience satisfaction across all touchpoints
  • Work with the Marketing Communications team to support wider marketing and communications activities when required

Job Requirements

• At least 3 years of relevant experience in ticketing, audience development, membership management, or customer experience.
• Bachelor’s degree in any discipline.
• Experience managing ticketing systems and event sales operations will be an advantage.
• Strong interpersonal and relationship management skills, with the ability to engage patrons, partners and stakeholders.
• Highly organised with strong project management abilities.
• Good verbal and written skills in both spoken English and Chinese for working with English and Chinese-speaking stakeholders.
• A proactive team player who can work independently, takes initiatives, with an eye for details.
• Passion for the performing arts and cultural sector
• Willing to work weekday evenings and weekends for front-of-house duty during concerts and events

Interested candidates are invited to write in via email with their comprehensive resume with information on current and expected salaries and contact details by 13 September 2026 to:

Human Resource Department
Singapore Chinese Orchestra Company Limited
7 Shenton Way, Singapore Conference Hall
Singapore 068810
Email: careers@sco.com.sg

(Only shortlisted candidates will be notified)

Job Responsibilities

• Assist in the setup and strike of audio, video, lighting, stage equipment, and musical instruments according to production requirements.
• Assist with loading, un-loading of stage logistics, props, scenery, instruments, and technical equipment.
• Provide standby support during rehearsals, sound checks, and live performances, including cue execution and stage movements.
• Provide logistical and backstage support for rehearsals, concerts, performances, and hirer events.
• Troubleshoot and resolve technical and staging issues promptly to minimize disruptions.
• Operate equipment (only trained or experienced) and perform rigging tasks in compliance with safety protocols and industry standards.
• Conduct routine servicing and minor repairs of technical and instrument equipment to ensure optimal performance.
• Participate in production planning, including work scheduling, equipment servicing, maintenance coordination, and resource deployment.
• Collaborate with stage managers, performers, and the production crew members to ensure smooth show execution.
• Work closely with the Head of Concert Production to support and achieve production objectives.

Job Requirements

• Higher Nitec or Diploma in Engineering, Live Sound Production, Theatre, Audio/Visual/Sound Engineering, or related fields. Candidates with N’ or O’ Levels and at least 2 years of relevant experience are welcome.
• Proficient in setup, strike, and operation of:
  • Audio systems (e.g., consoles, speakers, microphones)
  • Video systems (e.g., consoles, projectors)
  • Lighting systems (e.g., consoles, fixtures)
  • Stage equipment (e.g., risers, rigging, trusses)
• Strong teamwork and communication skills; able to collaborate across departments.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Proficient in English, with basic understanding of Chinese to liaise with Mandarin-speaking stakeholders.
• Familiarity with live production systems, technical equipment, and theatrical terminology is advantageous.
• Ability to read and interpret technical schematics and layout diagrams (e.g., Vectorworks, AutoCAD) is a plus.
• Possession of Work-at-Height, Manlift, or MEWP licenses is advantageous but not required.
• Able to work under pressure in a fast-paced production environment.
• Able to work in the evenings, on weekends, and public holidays as required.
• Able to lift heavy equipment and remain on feet for extended periods.
• Passionate about live entertainment, with a proactive and solution-oriented mindset.

Interested candidates are invited to write in via email with their comprehensive resume with information on current and expected salaries and contact details by 20 August 2026 to:

Human Resource Department
Singapore Chinese Orchestra Company Limited
7 Shenton Way, Singapore Conference Hall
Singapore 068810
Email: careers@sco.com.sg

(Only shortlisted candidates will be notified)